Packages returned to our design studio due to the recipient refusing delivery may be subject to additional shipping charges before re-shipment to a different address is attempted.

If the order cannot be fulfilled it may be eligible for a partial refund. The amount credited will be the purchase price less the shipping charges and any restocking fees (if applicable). Items that shipped "free" are subject to actual shipping costs incurred. The purpose of this is to defray unnecessary shipping costs and to allow us to offer customers the most competitive prices possible. Please keep in mind that some items cannot be returned. See return policy for full details.